Fees

We offer free shipping service to the U.S. and Canada.

$6.99 flat rate shipping fees to worldwide customers.

When ship outside of the US, the buyer is responsible for all shipping fees and custom duties.

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Shipping Time

Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 24 hours after the order is placed.

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Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination. After processing and leaving the warehouse, items usually take around 15 days to arrive at their destination but can take longer from time to time.

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Please be aware that the shipping companies who serve us do not deliver products on weekends or holidays. Please note that customers pay for the cost of shipping on returned merchandise.

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All defined terms used below shall have the meanings set forth in our Terms and Conditions.

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Order Cancellations

There will be 5 waiting time after the order was placed. After 5 hours, the order will be shipped and cannot be canceled. You can choose to return the item when you receive it. 

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Returns & Exchange

Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it. Our return policy does not apply to the following goods: discounted or sale items. These items are not eligible for a return, refund or exchange. If you receive manufacture defective items, please contact us within 5 days of delivery. We will help you with return or exchange. 

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To initiate a return, please email us at info@99onlyshop.com to obtain a valid RMA number and return address. We require a receipt or proof of purchase to accompany your return. Please note that we will not process any return without a valid RMA provided by us. 

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After we have received your valid return, we will send you an email to notify you that We have received your returned item and notify you of the process of the exchange or refund. The refund will go back to the payment used to make the purchase. 

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If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.